Utility Division

The Utility Division has 10 employees and is responsible for operating and maintaining the Village’s water distribution system and sanitary sewer conveyance system.  The water distribution system includes 182 miles of water main, four elevated storage tanks, one ground level reservoir, three pumping stations, and two backup wells.  The Utility Division staff is also responsible for maintaining 2,517 fire hydrants, 2,251 valves, and over 9,681 water meters.  The sanitary sewer system includes 140 miles of sanitary sewer main and eight sanitary sewer pump stations. Sanitary sewage treatment is provided by North Shore Water Reclamation District at its Gurnee treatment facility.  The division also assists the Community Development Department and the Engineering Division in plan review of all underground utilities and final inspections of projects.

Water Meters

Apr 26, 2017, 13:48 PM
Currently, the Utility Division is installing the Badger Orion automated meter reading system. This system consists of the Badger ADE (Absolute Digital Encoder) water meter with an Orion radio transmitter unit.
 
The Orion radio unit allows Public Works to read the water meters to without entering the premise. The radio transmits a reading and any trouble code it detects, such as tamper, leak, reverse flow, encoder error, or stuck meter.  The radio collects and stores a reading every hour up to a maximum of 100,000 readings.  The Utility Division can retrieve this information if a resident or business owner has a concern about their water consumption.
 
After the meter reading routes are collected, they are sent to the Finance Department. The meter readings are loaded into the billing system where the individual water bills are calculated and mailed out to individual residents, businesses, and commercial establishments.