Utility Division

The Utility Division has 10 employees and is responsible for operating and maintaining the Village’s water distribution system and sanitary sewer conveyance system.  The water distribution system includes 182 miles of water main, four elevated storage tanks, one ground level reservoir, three pumping stations, and two backup wells.  The Utility Division staff is also responsible for maintaining 2,517 fire hydrants, 2,251 valves, and over 9,681 water meters.  The sanitary sewer system includes 140 miles of sanitary sewer main and eight sanitary sewer pump stations. Sanitary sewage treatment is provided by North Shore Water Reclamation District at its Gurnee treatment facility.  The division also assists the Community Development Department and the Engineering Division in plan review of all underground utilities and final inspections of projects.

Orion Water Device Change Out Program

Apr 26, 2017, 13:48 PM
Starting in 2021, the Village kicked off a multi-year program to change out all Orion communication devices in the community to a modernized unit. The Orion device is what transmits data from the water meter to the Village to record usage. Currently, the meters have a short range that requires crews to drive through neighborhoods to collect meter data.

The new Orion devices will communicate water data in real-time via a cellular network. This will allow residents to get live updates on their water consumption and identify any leaks or spikes in usage.

The change out will occur over a four-year program. Staff will work through one neighborhood at a time to remove the old Orion device and install the new one.

For complete information on this program, updates, and how to tell if you have received the new Orion device yet, please visit the Village's Orion Water Device Change Out Program page.