How do I submit a service request to the Village?

The Village appreciates its residents notifying them when problems around town are noticed, such as streetlights in need of repair, potholes, etc. If you are trying to report a problem, please refer to the list below to determine the responsible department and its contact information. Then simply submit your request via our online Comments form (a link to this form is at the top of most Village website pages.

Submitting requests via the online Comments form is for Non-Emergencies only. For Emergencies please dial 9-1-1 immediately.

 
     
For Street-Related requests, such as potholes, streetlights out, street signs, water or sewer, parkway trees, snowplowing, adopt-a-roadway . . .
 
Contact Public Works: Via this form or (847) 599-6800; fax (847) 623-7699
For Ordinance Violations (click here to view a list of potential violations) . . . Contact Planning & Zoning (Select Building Dept. on the Comments Form): Via the online Comments Form or (847) 599-7550; fax (847) 623-9475
For Building Inspections or Permits . . . Contact Building Department: Via the online Comments Form or (847) 599-7550; fax (847) 623-9475
For Non-Emergency flooding or drainage concerns . . . Contact Engineering Department: Via the online Comments Form or (847) 599-7550; fax (847) 623-9475
For Non-Emergency Community such as animal-at-large, parking, speeding, solicitation, taxis Contact Police Department: Via the online Comments Form or (847) 599-7000; fax (847) 244-8690

For EMERGENCIES: 9-1-1

For EMERGENCIES: 9-1-1