Service Request Information

How do I request assistance from the Village?

The Village appreciates its residents notifying them when problems around town are noticed, such as streetlights in need of repair, potholes, etc. If you are trying to report a problem, please refer to the list below to determine the responsible department and its contact information. Then simply submit your request via our online Comments form (a link to this form is at the top of most Village website pages.

Submitting requests via the online Comments form is for Non-Emergencies only. For Emergencies please dial 9-1-1 immediately.

	Type of Request	Contact

	Street-Related, such as potholes, streetlights out, street signs, water or sewer, parkway trees, snowplowing, adopt-a-roadway	Public Works: Via the online Comments Form or (847) 599-6800; fax (847) 623-7699
	Ordinance Violations (click here to view a list of potential violations)	*Planning & Zoning (Select Building Dept. on the Comments Form):* Via the online Comments Form or (847) 599-7550; fax (847) 623-9475
	Building Inspections or Permit	Building Department: Via the online Comments Form or (847) 599-7550; fax (847) 623-9475
	Non-Emergency flooding or drainage concerns	Engineering Department: Via the online Comments Form or (847) 599-7550; fax (847) 623-9475
	Non-Emergency Community such as animal-at-large, parking, speeding, solicitation, taxis	Police Department: Via the online Comments Form or (847) 599-7000; fax (847) 244-8690 For EMERGENCIES: 9-1-1

Revised 12/27/07

Village Hall Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.