Employment with the Village of Gurnee


The Village of Gurnee is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding employment. The Village encourages qualified candidates who share our commitment to diversity and non-discrimination to apply for available positions.

Applicants for employment can view the FMLA poster here.

Applications are accepted only in response to posted vacancies. If there is a position you would like to apply for, please review the job advertisement and follow the application instructions. Unless otherwise indicated, the qualifications listed are guidelines. Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform in the job position, may be considered at the Village's discretion when appropriate. Please note during high volume recruitments, Village staff may contact only candidates under consideration for a position. Questions? Email the Human Resources Department.

Current Openings

911 Emergency Communications Operator - Full Time (January 2023)


The Gurnee Police Communications Center provides 24 hour emergency and non-emergency communications support for multiple agencies / communities.


Click Here to Apply

Click Here to register for required examinations: 

ECOMM National Exam (must attain minimum passing score for each section to pass), Typing Test (minimum 35 wpm to pass), and ECOMM National Computer Simulations exam; when registering, click on Find Jobs -> Emergency Communications Jobs -> Illinois -> Gurnee Police Department

Priority interview consideration will be given to qualified candidates who have successfully completed and passed all required testing and submitted the application by February 22, 2023.  

Key qualities for joining our team: 

  • a service orientation and desire to treat the public with tact, courtesy, and respect
  • ability to learn quickly and a desire to be challenged
  • remain calm under conditions that are stressful
  • ability to thrive in a work environment that rapidly changes in the tempo of work activity
  • ability to use sound judgment and act rapidly and decisively in emergency situations
  • communicate effectively orally and in writing

What you can expect:

  • starting pay:  $30.32+ / hour ($63,074+/annual); candidates with comparable 911 dispatch experience may qualify for increased rate DOQ/E
  • answering 911 calls for assistance – police, fire, emergency medical/rescue
  • working with first responders in the field to transmit vital information
  • using Emergency Medical Dispatch protocol to provide assistance until EMS arrives on scene
  • using computer aided dispatch to log calls and information
  • being challenged and rewarded by helping others
  • work in a fast paced, multi-task oriented role that will test your skills and abilities
  • opportunities to grow and improve through ongoing training
  • 12 hour shifts; paid time off - vacation, holiday, personal time; paid sick leave and sick leave incentive programs; health / dental / vision / life insurance plans; retirement savings options; tuition reimbursement; uniform allowance; voluntary fitness bonus; requirement equipment and uniforms provided by the Department.
  • No living radius or residency requirement

Minimum requirements include:

  • US citizen / legal work authorization;
  • HS Diploma / GED;
  • Ability to accurately type at least 35 wpm

Additional desirable qualifications:

  • Emergency Medical Dispatch (EMD) certification
  • Previous recent experience in police and/or Fire/EMS emergency dispatch; security / security dispatch; emergency medical; military dispatch; or closely related fields
  • Bilingual skills
  • Formal education, certification, or completion of a college level training program in emergency dispatch



The Gurnee, IL Police Communications Center provides 24 hour emergency and non-emergency communications support as a consolidated communication center for multiple agencies including:  Gurnee Police; Gurnee Fire; Zion Police; Zion Fire; Newport Fire Protection District; and Beach Park Fire Department.  The Gurnee Police Communications Center responds to over 145,000 emergency and non-emergency telephone calls per year and dispatches over 100,000 police calls and 14,000 Fire/EMS calls annually.

Eligible candidates may be offered a separate “sit in” and peer interview in our Emergency Communications Center. If selected for the position, post-offer contingencies include a background check, medical examinations and drug screen.Testing and Application period will remain open until vacancy is filled.  Position may close without further notice. 

Cost of examination(s) are the responsibility of the candidate; no refunds.  Candidates may take the test virtually or in-person at an NTN testing center.  For assistance with virtual examinations, click here for more details.  For other problems or questions, email NTN Customer Support:  support@nationaltestingnetwork.com.

Minimum Qualifications: