911 Emergency Communications Operator - Full Time [Apr 2021]
Summary:
The Communications Division of the Gurnee Police Department provides 24 hour consolidated emergency and non-emergency radio and telephone communications support for multiple agencies / communities.
Requirements:
Click HERE for Online Application
Application Deadline May 10, 2021
We are looking for candidates with the following key qualities to join our team:
- ability to quickly learn the operation of equipment and system procedures;
- ability to make rapid and precise judgments in a real-time work situations;
- remain calm under conditions that are stressful;
- coordinate many different processes at once and coordinate actions in relation to the actions taken by others;
- adjust rapidly to changes in the tempo of work activity;
- use sound judgment and act decisively in emergency situations;
- ability to communicate effectively (rapidly, clearly, and distinctly) orally and in writing; and
- interpersonal skills and characteristics that reflect a service orientation and desire to treat the public with tact, courtesy, and respect.
Minimum requirements include:
- US citizen / legal work authorization;
- HS Diploma / GED;
- Ability to accurately type at least 35 wpm; candidates offered an interview will be required to take a typing test
- Ability to obtain and maintain LEADS full access; and
- Ability to obtain Emergency Medical Dispatch (EMD) certification prior to concluding the Communications Operator training program as a condition of continued
Additional desirable qualifications include any or all of the following:
- Previous emergency dispatch experience in police and/or Fire/EMS;
- Bilingual skills;
- Formal education, certification, or completion of a college level training program in emergency dispatch
Pay Range:
Starting hourly rate as of May 1, 2021: $29.33 / hour; candidates with equivalent emergency dispatch experience may be eligible for an accelerated wage rate based on experience.
12 hour shifts; 3-2 / 2-3 on/off rotation with one 8 hour shift
No residency or living radius requirement
Benefits: Paid time off – vacation, holiday, personal time; Health / Dental / Vision / Life Insurance Plans; Retirement savings options (pension, 457, Roth IRA)