Water Meter Information


Currently, the Utility Division is installing the Badger Orion automated meter reading system. This system consists of the Badger ADE (Absolute Digital Encoder) water meter with an Orion radio transmitter unit.
The Orion radio unit allows Public Works to read the water meters to without entering the premise. The radio transmits a reading and any trouble code it detects, such as tamper, leak, reverse flow, encoder error, or stuck meter.  The radio collects and stores a reading every hour up to a maximum of 100,000 readings.  The Utility Division can retrieve this information if a resident or business owner has a concern about their water consumption.

After the meter reading routes are collected, they are sent to the Finance Department. The meter readings are loaded into the billing system where the individual water bills are calculated and mailed out to individual residents, businesses, and commercial establishments.