Billing Procedures


Billing Frequency

Bills are currently issued on a bimonthly basis (every two months) for the prior two month's usage.  

Water Service and Billing Inquiries

For questions regarding water usage, bill amount, or a final water reading, please contact the Village of Gurnee at 847-599-7500. Office hours are Monday through Friday, from 8 am to 5pm.

Water Service Deposit

A $50 deposit is required from all renting tenants within Village of Gurnee limits. That $50 fee will be added to first bill, and will be applied to FINAL BILL upon termination or closing of the account.

Additional Billing Information (PDF)

Download Utility Billing Information (PDF) to learn more about your water account and billing procedures.