Gurnee residents and businesses will now be able to access their utility bill online through the new “Citizen Self-Service” (CSS) portal. The Village of Gurnee “went live” on the new software on July 2nd, 2018. Citizen Self-Service is free to all residential and commercial customers and is available 24/7. This online self-service now allows residents to view their accounts, consumption history, past and current bills, and pay any outstanding balances on their accounts.
Find out customized information for Gurnee current and prospective residents in our "Residents" sections. Information in these sections includes services such as Snow Plowing, Water/Sewer, Permitting and Public Safety.
Be sure to check out our interactive Resident Guide for a quick overview of some of the most frequently requested info. This Guide is a great starting point to help new residents get to know the community.
Water / Sewer Account Services
Need to pay a water bill or change your account information?
Gurnee has over 1,000 registered businesses and corporations, making it a leading retail, recreation, and hospitality center in the northern Chicagoland. This section is dedicated to current and prospective Gurnee businesses looking for information on permitting, economic development, and other relevant information.