Frequently Asked Questions



Options for Paying or Contesting Your Parking or Ordinance Ticket

  1. Paying Your Parking Ticket or Ordinance Violation by Mail or In Person
  2. Before the Parking Ticket or Ordinance Violation due date, you may:

    1. Mail your fine to the Gurnee Police Department.
    2. Pay your fine, in person, at the Police Department.
    3. Pay your fine online using a credit card (scroll down).
    4. Request an Administrative Hearing

    Gurnee Police Department
    100 N. O'Plaine Road
    Gurnee, IL 60031
    Phone: (847) 599-7000

    Hours: Parking Tickets and Ordinance Violations may be paid 24 hours a day, either at the Records window or the Communications window.
  3. Pay Your Parking Ticket or Ordinance Violation Via the Internet Using a Credit Card
  4. Pay Your Parking Ticket/Ordinance Violation Via the Internet Using a Credit Card

    By clicking the button below, you may pay your Parking Ticket or Ordinance Violation online using a credit card on a secure Internet site. A convenience fee will be charged. Complete directions on using this payment method are listed below.

    NOTE: Only American Express, MasterCard, and Discover cards will be accepted on the E-Pay System. VISA will not be accepted as they will not allow a sliding convenience fee schedule.
    PAY ONLINE

    Directions for using E-Pay Credit Card Payment System:


    1. Click here for the link to E-pay. The first web page you access will be a greeting from Mayor Kovarik. Scroll down near the bottom and click on Parking Ticket/Ordinance Violation.
    2. On the next page, enter your Parking Ticket or Ordinance Violation number and the amount you are paying, along with your name, address, phone and credit card information. Your Parking Ticket/Ordinance Violation number is located in the box found in the upper right-hand corner of the bill. Click "Submit Payment."
    3. A confirmation will be displayed showing amount paid, convenience fee applied, and the total amount to be charged to your credit card.
    4. If everything is correct, click "Submit." Your payment will not be processed until you click on submit to verify the charges. If the information is not correct and you want to make changes, you can cancel the transaction or go back and correct information.

    On the next business day, the Village will receive notification of your payment and will post the payment to your account.

    A convenience fee will be charged to all users of the Internet E-Pay Program. For example, a $100.00 fine would be assessed a $2.75 convenience fee. When using this payment option, you will always be told the amount of the convenience fee to be assessed. At that point you are able to complete the transaction, cancel the transaction, or change any of the information you have entered. You are not required to register to use this service. This service can be used every time you receive a Parking Ticket or Ordinance Violation or only on an as needed basis.

  5. Municipal Code and Ordinance Violations: Administrative Hearings Process
  6. Municipal Code and Ordinance Violations: Administrative Hearings Process

    Administrative Hearings for ordinance violations (including parking citations) are held on the first and second Tuesday of each month from 1:00 p.m. to 4:00 p.m. They are held in the Gurnee Police Department’s Community Room, 100 N. O’Plaine Road, Gurnee, IL  60031. For hearing information specific to photo enforcement citations please click here

    Per Illinois statute, all administrative hearing proceedings are audio recorded.

    To Request an In-person Hearing:

    You may schedule a hearing by mailing the Administrative Hearing Request Form  to the Gurnee Police Department, 100 N. O’Plaine Rd., Gurnee, IL 60031 or call the police records department at 847-599-7070 during normal business hours and request a hearing (excluding photo enforcement citations).

    Hearing requests must be received within 21 days from the date of the violation notice. The Gurnee Police Department will notify you of the date, time, and location to appear. A person may be granted only one (1) additional hearing date consecutive to the original hearing date upon presenting a valid request for such continuance to the municipality.

    The Hearing Officer will advise a person of the outcome of the hearing. The Hearing Officer’s decision will be the following:

              a. “Found Liable”

              b. “Found Not Liable”

              c. “Failure to Appear (FTA) – Found Liable”

    To Request a Non-appear Hearing:

    You may contest through non-appearance (meaning you do not have to come to the hearing) by:

    Filling out an Administrative Hearing Request in its entirety and sending to the Gurnee Police Department, 100 N. O’Plaine Rd., Gurnee, IL 60031. Non-appear hearings cannot be scheduled over the phone. They must be requested in writing.

    The request must be received within 21 days from the date of the violation notice.

    The request does need to be notarized.

    The Hearing Officer will notify the non-appearance violator of the outcome of the hearing. Again, the Hearing Officer will determine:

    a. “Found Liable”

    b. “Found Not Liable”

    c. “Failure to Appear (FTA) – Found Liable”

    If your case has been heard and do not agree with the Hearing Officers decision, if you failed to appear, or if you did not schedule a hearing by the deadline, please fill out and return a Petition to Set Aside form. We will review the Petition and respond via U.S Mail.

    More information about Village ordinances can be found in the Municipal Code.  

    If you have any questions please feel free to call 847-599-7070 during normal business hours.

     

Residential Water/Sewer Bill Payment Methods

  1. Pay Online
  2. Residential customers may pay their water bills online using a Visa, MasterCard, American Express, Discover credit card or a debit card.  You must have your Account Number to pay online.  This service is available 24 hours per day, 7 days per week. 

    As of November 7, 2012, residential and commercial customers now use different sites to input their account numbers for payment. If you need to pay a Commercial Water Bill, please visit Commercial Water Bill Payment Methods.

    Payment Steps

    There are 6 steps to the online payment process:

    Step 1: When you click the "Pay Your Water Bill Online Here" link below, you will be taken to the following page. Please input your account number without dashes and click continue.

    Step 2: Enter the amount you wish to pay and select the payment method. Don't forget to check the box by customer name. Click continue.

    Step 3: Enter your payment and billing information. Click continue.

    Step 4: Check the box if you agree to the terms and conditions, then click continue.

    Step 5: Review your order. If everything is correct, click "Process Payment" at the bottom of the page. NOTE: Your payment will not be processed unless you click "Process Payment."

    Step 6: Copy/print your confirmation/receipt number.Your payment is not complete until you receive a confirmation/receipt number.

    Please allow 2-3 business days for the payment to update to your account.

    PAY WATER BILL ONLINE HERE

  3. Pay by Automatic Bank Debit
  4. Residential and business customers may enroll in the Village’s Water Bill Automatic Bank Debit program in which the amount of your water bill will be deducted automatically from your checking or savings account.

    Participants in this payment service will continue to receive a water statement on a bi-monthly basis. The statement will be sent to let you know in advance the amount to be deducted from your account. On the bill due date, the water bill payment will be deducted automatically from the checking or savings account you have authorized the Village to use. There is no fee for automatic bank debiting.

    In order to participate in this program, please download the Auto-Debit Form & Disclosure Statement and return the form and a copy of a voided check to: Water Billing, Village of Gurnee, 325 N. O'Plaine Road,  Gurnee IL  60031 or send via email.

  5. Pay by Mail
  6. Residential and commercial customers may pay their water bills via mail.

    When you receive your water bill from the Village of Gurnee and have a balance due, you also receive a return envelope.  Simply place your check, along with the remittance stub from your invoice, in the envelope and mail to:

    Village of Gurnee 
    P.O. Box 2804
    Bedford Park, IL   60499-2804

    Be sure to include your Account Number on your check and allow sufficient time for mailing and processing.  If you mail your payment directly to Village Hall, this may delay processing of your payment. 

  7. Pay via the Night Deposit Box
  8. Residents and businesses may pay their water bills by check via the night deposit box located immediately to the right of the Village Hall's main entrance, 325 N. O’Plaine Road . Enclose your check in an envelope with the remittance stub from your invoice.  Be sure to include your Account Number on your check.
  9. Pay in Person
  10. Residents and businesses may pay their water bill by check or cash at Village Hall, 325 N. O’Plaine Road, during regular business hours.  Village Hall is open Monday to Friday, 8am to 5pm, closed on some holidays.  

Snow and Ice Control

  1. Snow and Ice Control Program
  2. The Village of Gurnee Public Works Department’s  Snow and Ice Control Plan establishes control methods and procedures for winter weather events, which are designed to reduce threats to public safety and the traveling public. The plan enables the Public Works Department to plan, prepare and execute snow and ice control operations. The procedures established provide details pertaining to the personnel, equipment and materials to be used on Village streets.

    The Gurnee Public Works Department is responsible for the Village’s snow and ice control operations on 243 centerline miles of public streets and 350 cul-de-sac and dead end streets within the corporate limits of the Village. The Village is divided into 11 snow routes. Each route is assigned a large truck, which is responsible for the plowing and salting of the primary and secondary roads, and a small truck, which handles the cul-de-sac and dead end streets. View a map of the Village's snow routes.

    The Village does not maintain any roads that fall under the jurisdiction of other agencies. Route 132 (Grand Avenue), Route 21 (Milwaukee Avenue), Route 41, Route 45 and Route 120 (Belvidere Road) are maintained by the Illinois Department of Transportation (847-244-0034). Hunt Club Road, Washington Street, O'Plaine Road, Gages Lake Road, Stearns School Road east of Dilleys Road, Dilleys Road north of Route 132, Greenleaf Street south of Washington Street and Delany Road north of Route 41 are maintained by the Lake County Division of Transportation (847-362-3950).

    Salting operations begin as soon as streets become slippery, while snowplowing operations commence when more than one (1) inch of snow has accumulated on Village streets. All of the Village’s 11 main routes are salted and plowed simultaneously to ensure coverage of critical areas such as main arterial roads, intersections, curves, hills, and school zones. Salt use is minimized for environmental benefits and to reduce the impact on the watershed and other areas that receive storm water runoff.

    Public Works utilizes liquid ice melting chemicals for anti-icing and pre-wetting operations. Anti-icing is the application of a liquid blend of salt brine, sugar beet molasses, magnesium chloride, and calcium chloride on selected pavements before a snow or ice event. Anti-icing is intended to disrupt the bond that forms between ice particles and the pavement surface; this allows more response time to snow events and reduces the amount of salt otherwise required. Pre-wetting is the process of spraying granular salt with liquid ice melting chemicals before spreading the salt on the roadway. Pre-wetting the salt helps it cling to the road instead of bouncing off or being swept off by traffic. To be effective as a deicing agent, salt requires moisture. Pre-wetting provides the necessary moisture to dissolve the salt, releasing heat, and thereby melting the ice and snow, as well as breaking the ice-road bond.

    Snowplowing operations of all 11 main routes usually encompass between four (4) to six (6) hours to complete depending on the severity of the snowstorm. In heavy snowstorms however, crews will make two passes down each street and a single pass into cul-de-sacs to make streets and cul-de-sacs accessible. Full width plowing operations, from curb to curb, are completed after the snowstorms have diminished.

    Every winter storm is unique. The variables of precipitation type (sleet, wet snow or fluffy flakes), temperature (air and surface; dropping or rising), time of day (day, night, weekend and/or rush hour), wind speed and direction, event duration and post-storm weather prediction, all affect the manner and effectiveness of snow fighting.

    Please view the 2017-2018_Snow-and-Ice-Control-Plan for more details.

    If you have any questions regarding the Village’s snow and ice control operations, please call the Gurnee Public Works Department at (847) 599-6800. For snow-related emergencies after 3:00 p.m., please contact the Gurnee Police Department’s non-emergency number at (847) 599-7000.
  3. When are the Streets Plowed
  4. Plowing operations commence when the snow begins to accumulate and temperatures indicate that no melting will occur. The Village has developed a priority system for plowing the roadway system. Mainline or “collector” streets are given first priority. Examples of these streets are Almond Road, First Street, Lawson Boulevard and Dada Drive. Local streets, which are the side streets that feed into the collectors, are given second priority. Dead ends and cul-de-sacs are given third priority, and may not be salted during an initial call out. The extent of the response to a snow event will be determined by the Public Works “Snow Boss” based on existing weather conditions, pavement temperatures, time of day, and forecast.

  5. Why Do We Use Road Salt
  6. Salting is necessary to accelerate snow melt and prevent melted snow from turning to ice. Once ice forms and becomes bonded to the pavement, it becomes very difficult to remove. Salt use is minimized for environmental benefits and to reduce the impact on the local watershed. Public Works utilizes liquid ice melting chemicals to pre-treat granular salt before spreading it on the roadway. Pre-wetting the salt helps reduce scattering off the target roadway, increases the effectiveness of salt at lower temperatures, and provides the necessary moisture speed up the ice melting process.

  7. Why Is Snow Piled On My Corner
  8. Snow that accumulates across the side road at an intersection must be pushed back to allow visibility and to clear the entire street radius so vehicles may turn off of or onto a roadway.  The snowplow operator will typically push snow onto the corner in the direction the truck is traveling. Depending on route design and the flow of traffic, some corners may get more snow than others. It is not practical to equally distribute snow on opposite corners.

    If there is an accumulation of snow at a corner where there is a bus stop, children may need to move up the street in order to board the school bus. Please instruct children not to climb on the piles that have accumulated at the corners. If a snow pile on a particular corner becomes a sight clearance problem at an intersection, please call the Public Works Department and the snow will be removed as time permits.

  9. When Are Sidewalks Cleared
  10. The Public Works Department clears sidewalks within the Village Center area and along routes such as Almond Road and O'Plaine Road and sections of Rte 132. Sidewalk clearing is typically completed within 72 hours after a snow event.

  11. Who Clears State And County Roads
  12. The Village of Gurnee is bisected by a number of State of Illinois and Lake County arterial highways, but the Village does not maintain any roads that fall under the jurisdiction of another agency.  The roadways identified below, are NOT the responsibility of the Village of Gurnee.

    Rt. 132 (Grand Ave.), Rt. 41 (Skokie Highway), Rt. 21 (Milwaukee Ave.), Rt. 120 (Belvidere Rd.), and Rt. 45 are plowed and maintained by the Illinois Department of Transportation (IDOT). They can be reached at 847-244-0034.

    Hunt Club Road, Washington Street, O’Plaine Road, Greenleaf Avenue (south of Washington), Dilley’s Road (north of Rt. 132), Gages Lake Road, Delany Road (north of Rt. 41), Sunset Ave and Stearns School Road are plowed and maintained by the Lake County Division of Transportation (LCDOT). They can be reached at 847-377-7400.

  13. Why Is Snow Always Left At The End Of My Driveway
  14. While it’s frustrating to shovel your driveway only to have the plow come by and push snow back at the base, it is not feasible to plow the street so that your driveway remains completely “snow free.” Roadway design, the type of equipment that is utilized and the severity of snow events all factor into the size of the windrow left in the plows wake. This problem is magnified in cul-de-sacs because there is often limited parkway space for snow storage and centrifugal force causes the snow to move off of the plow toward the outside of the circle.

    To minimize snow deposits at the end of your driveway; try not to create large piles of snow in the parkway on the upstream side of the driveway and never shovel or blow snow into the street.

  15. What Can I Do To Help
  16. The following tips, when followed, help ensure snow and ice control operations proceed smoothly:
     
    When clearing sidewalks and driveways, do not shovel, blow or plow snow onto the roadway. Village ordinance prohibits placing snow onto the roadway once it has been cleared. Placing snow in the street requires additional staff time to clear the roadway system and you could be liable for damages or injuries resulting from this practice.

    When it starts to snow, park your vehicle off of the street. This allows crews to clear the entire roadway and prevents the car from being plowed in, ticketed, or towed.

    Please try to clear the snow around fire hydrants. This simple step could save precious time during an emergency.

    Please remove portable basketball hoops, benches and decor from the street right-of-way. The Village is not responsible for damage to these items resulting from our snow removal operations.

    Check that your mailbox and post are in good repair and that they are behind the curb, not leaning out over the street. For specifications on mailbox placement, please reference the Mailbox Replacement Policy.

  17. Mailbox Damage
  18. If your mailbox was damaged by the Village snow plow during plowing operations, please call Public Works at (847) 599-6800 to report the damage. It will be replaced or repaired as soon as possible. View the Mailbox Replacement page for further details on the policy.

Street Division

  1. Adopt-A-Roadway Program
  2. The Village of Gurnee Adopt-A-Roadway program allows community groups an opportunity to support anti-litter efforts by adopting a section of Village roadway for a two year period for the purpose of trash collection. Roadway sections are between ½ and 2 miles in length and groups are required to conduct litter collection at least 2 times annually.
      
    During litter collections, groups must provide one adult supervisor, 21 years of age or older, for every five youths under the age of 18 and no one under the age of 10 may participate in litter collections due to safety concerns. Litter collections can only be conducted between one hour after sunrise and one hour before sunset, in fair weather during non-rush hour traffic times.
     
    Roadways in the Adopt-A-Roadway Program are:
     
    Almond Road (Washington to Dada)
    Almond Road (Dada to Grand)
    Cedar Avenue
    Cemetery Road (Tri-State Parkway to Washington)
    Dada Drive (Hunt Club to Almond)
    Dada Drive (Almond to Knowles)
    Depot Road
    Fuller Road (North of Grand)
    Knowles Road
    Leonard Drive (Gages Lake to Crossland)
    Morrison Drive
    Northwestern Avenue
    Old Grand Avenue
    St. Paul Avenue
    Tri-State Parkway
     
    To participate in the Adopt-A-Roadway program, please download the application. To find out which Village roadways are available, please contact us at 847-599-6800.
     
    For those parties interested in adopting a state or county highway, please contact the Illinois Department of Transportation at 217-782-6953, or the Lake County Division of Transportation at 847-377-7400.

  3. Roadway Maintenance
  4. Public Works performs emergency asphalt and concrete repairs to Village roadways when small or isolated pavement failures occur. The freeze-thaw cycles in northern Illinois can cause potholes, cracking and heaving that if addressed early can prolong the service life of the pavement. Large failures will be referred to the Engineering Division for inclusion in their MFT pavement patching program.
  5. Sidewalk / Curb Maintenance
  6. Public Works conducts repair and replacement of the Village’s sidewalks and curb sections that are designated as unsafe or hazardous situations. Large or numerous cracks, settlements, heaved or displaced sections, and areas that hold water for more than 48 hours after a rainfall are typical conditions that may trigger a repair.

    Learn more about Public Sidewalk Ponding.

    Learn more about Public Sidewalk Settlement Trip Hazards.

  7. Storm Sewer Maintenance
  8. Routine maintenance and repairs are necessary to ensure the conveyance of storm water through the Village’s network of ditches, storm sewers, detention basins and tributaries. Some of the most common maintenance conducted by Public Works are repairs to deteriorating catch basins, pipes that have separated due to settlement, and jet rodding of storm pipes that have been clogged by roots or other debris. Completing this work reduces the likelihood of flooding, sinkholes and future deterioration of the storm sewer system.

    The Village’s network of underground storm sewer consists of concrete structures, catch basins, and piping. Catch basins are located under steel grates where the water is channeled to them by means of curbing, ditch lines, or fields, and also "trap" some of the litter, dirt and large debris that get washed into the system.  Piping in our community ranges in size from 4” to 60” depending on the amount of water flow and volume that will be traveling through it. These pipes are made of different materials such as concrete (RCP), plastic (PVC), or steel (CMP) which carry the storm water runoff and melting snow to rivers, streams, retention ponds, and detention basins.

  9. Street Lights
  10. The Village has a network of more than 2,100 streetlights throughout the community to keep residential neighborhoods and businesses safe and illuminated.  The Public Works Department is responsible for the maintenance of 1,675 of these streetlights and the balance are owned and maintained by Commonwealth Edison (Com Ed). If you know of a streetlight outage, please contact us at 847-599-6800 or click here so that we can schedule the repair or notify Com Ed. We will attempt to respond to outages within 72 hours of the initial call. Depending on the reason for the outage, some lights may require more extensive work and a longer time for repairs.

     
  11. Street Signs
  12. The purpose of traffic control signs or devices is to promote roadway safety and efficiency by providing orderly movement of all road users on any street and highway throughout the United States. The Manual on Uniform Traffic Control Devices (MUTCD) contains the basic principles that govern the design and use of traffic controls signs or devices for all streets and highways open to public travel regardless of the type, class, or the public agency jurisdiction. The MUTCD specifies the design, placement, operation, maintenance, and uniformity of all traffic control signs or devices
     
    Gurnee Public Works is responsible for the fabrication, installation, care and maintenance of close to 3,800 traffic control signs throughout the Village. The Lights and Signs crew is currently working to upgrade all of the Villages traffic control signs to meet the new reflectivity and size standards laid out in the MUTCD.

Building Permits

  1. Air Conditioner
  2. Attachments Required

    Copy of proposal
    Download Application

  3. Basement Finishes
  4. Include a list of all pertinent contractors.
    Include layout of entire basement showing location of stairs,   existing windows, furnace and mechanicals, location of electrical (show   outlets and switches, supplies and returns for HVAC, and any new walls and   doors, and plumbing.)
    Basement Requirements
    Download Application
  5. Bath Remodel
  6. Layout of bath existing and proposed. Include layout of entire bath showing location of electrical outlets and switches, toilets, sink and shower/tub.

    Include a list of all pertinent contractors.
    Two (2) sets of complete plans (include riser and railing details)
    Download Application


  7. Certificate of Occupancy (CO)
  8. Provide layout of space. If changes are being made, include all pertinent information.
    Download Application
  9. Decks
  10. Include copy of Plat of Survey. Draw in placement of deck or patio with dimensions.

    Sign and submit deck requirements sheet.

    Include a plan that shows deck construction.

    Review Deck-Patio Requirements.
    Deck Patio Requirements
  11. Building Demolition
  12. Include description of proposed demolition, site plan or aerial of structure(s) being removed, and contractor information.
    Download Application
  13. Doors (Exterior)
  14. Provide a copy of the contract with contractor performing said work, detailing door sizes, and locations. If you are doing the work yourself, then provide a copy of the order giving this information.
    Download Application
  15. Fences
  16. Include a copy of Plat of Survey.  Highlight the location of the fence.

    Verify that you have completed all Zoning Ordinance Requirements. Please review requirements.

    Submit a copy of the proposal with specifications from the contractor.

    Fence Requirements
    Download Application
  17. Furnace
  18. Garage (Detached)
  19. Include a copy of Plat of Survey. Indicate where the garage is to be located.

    Include a plan/drawing of the structure, indicating foundation and framing of structure.

    Two (2) sets of complete plans.


    Detached Accessory Requirements
    Download Application
  20. Gazebos
  21. Include a copy of Plat of Survey. Indicate where the gazebo is to be located.

    If gazebo is detached, submit a drawing showing foundation, framing, etc. If gazebo is attached (even by a deck), Illinois Architecture stamped plans must be submitted depicting construction.


    Detached Accessory Requirements
    Download Application
  22. Generator
  23. Copy of Plat of Survey, showing placement of generator.

    Proposal from contractor.


  24. Hot Tubs
  25. Submit a copy of your Plat of Survey indicating: location of the proposed pool; distance from pool to adjacent lot lines, house, and easements.  Include proposal from contractor.

    Hot Tub Requirements
    Electrical Requirements
    Download Application 

  26. Kitchen Remodel
  27. Layout of kitchen existing and proposed. Include layout of entire kitchen showing location of electrical outlets and switches.

    Include a list of all pertinent contractors and proposals.

    Two (2) sets of complete plans.

    Download Application
  28. Lawn Irrigation Systems
  29. Include a copy of Plat of Survey.

    Include proposal from contractor.

    Lawn Irrigation Requirements
    Download Application

  30. Occupancy Only (Move-in)
  31. For New Businesses or Change of Ownership

    Provide a layout of space.

    Gurnee Mills tenants also need copy of lease and location map.

    Download Application
  32. Patios
  33. Include a copy of Plat of Survey. Draw in placement of the patio with dimensions.
    Include Proposal from contractor.

    Patio Requirements
    Download Application


  34. Pergola
  35. Copy of Plat of Survey showing size & placement.

    Copy of Proposal from contractor.

    Detached Accessory Requirements
    Download Application

  36. Reroof
  37. Include a copy of the proposal from the contractor.

    NOTE:  Not more than one layer of asphalt or fiberglass shingles shall be applied over an existing asphalt or fiberglass shingle roof; asphalt or fiberglass shingles shall not be applied over existing wood shingles or shakes. No second layer of wood shingles or shakes is permitted.  Asbestos – cement shingles are prohibited.

    Download Application
  38. Sheds
  39. Include:
    A copy of Plat of Survey. Indicate where the shed is to be located.
    A plan/drawing of the structure, indicating foundation and framing of structure.

    Detached Accessory Requirements
    Download Application


  40. Siding
  41. Include a copy of the proposal from the contractor.

    Download Application
  42. Swimming Pools
  43. Submit a copy of your Plat of Survey indicating: location of the proposed pool; distance from pool to adjacent lot lines, house, and easements.


    Pool Requirements
    Electrical Requirements
    Download Application
  44. Water Heater
  45. Copy of proposal and written letter of intent from licensed plumber.

    Download Application
  46. Windows
  47. Provide a copy of the contract with contractor performing said work, detailing window sizes, and locations. If you are doing the work yourself, then provide a copy of the order giving this information.

    Download Application
  48. Clearing & Grading
  49. Driveway / Parking Pad
  50. Provide a copy of the contract.

    Provide a copy of Plat of Survey showing proposed width and length.

    Download the Application
  51. Sign - Ground
  52. Sign - Wall
  53. Sign - Temporary
  54. Temporary Use Permit Application

Billing & Payments

  1. Why am I billed by North Shore Water Reclamation District?
  2. Homes located east of the tollway (I-94) receive a separate bill from North Shore Water Reclamation District (NSWRD) for sewage processing. This bill is based on your water usage -- provided by the Village to NSWRD. Property owners also pay property tax to the NSWRD for its administrative costs. Homes west of the tollway are billed Lake County Public Works Sewer fees and do not receive a NSWRD bill or pay property taxes to the NSWRD.
  3. Can I renew my business license online?
  4. Yes. For-profit businesses may renew their licenses online through the Citizen Self Service portal at https://eservice.gurnee.il.us/MSS/citizens/BusinessLicenses/Default.aspx

    To renew not-for-profit business licenses, please fill out and return the renewal form that was mailed to you.

    To apply for a new business license, new businesses and not–for-profit organizations should print out a business license application from the Village of Gurnee’s website at http://www.gurnee.il.us/business/license/about and send the completed application to the address listed on the form.

    For more information about Business Licenses, please visit http://www.gurnee.il.us/business/license/about.

  5. Can I apply for a business license online?
  6. No. Currently, only for-profit business license renewals are eligible for online payment through the Citizen Self Service portal at https://eservice.gurnee.il.us/MSS/citizens/BusinessLicenses/Default.aspx.

    To renew not-for-profit business licenses, please fill out and return the renewal form that was mailed to you.

    New businesses and not–for-profit organizations should print out a business license application from the Village of Gurnee’s website at http://www.gurnee.il.us/business/license/about and send the completed application to the address listed on the form.

    For more information about Business Licenses, please visit http://www.gurnee.il.us/business/license/about.

  7. What do I do if I need to make a change to the billing information for my water/sewer account?
  8. If you need to make a change to your billing information, please download the Request to Change Water Bill form and return the completed form, along with requested documentation, to the Water Department at the Village Hall, 325 N. O'Plaine Road, Gurnee, IL 60031.
  9. What are the current rates for water and sewage?
  10. Please visit http://www.gurnee.il.us/water/rates for the current Water & Sewer Rate information.
  11. Will a red light violation show up on my driving record?
  12. No, although a person who has accumulated 5 or more unpaid citations can have their drivers license suspended by the Illinois Secretary of State.
  13. How do I contest a red light citation?
  14. You have a right by state statute and village ordinance to appeal a citation through our administrative hearing process. Instructions are included with the citation you receive in the mail.