Options for Paying or Contesting Your Parking or Ordinance Ticket

  1. Paying Your Parking Ticket or Ordinance Violation by Mail or In Person

    2. Before the Parking Ticket or Ordinance Violation due date, you may:

    1. Mail your fine to the Gurnee Police Department.
    2. Pay your fine, in person, at the Police Department.
    3. Pay your fine online using a credit card (scroll down).
    4. Request an Administrative Hearing. 

    Gurnee Police Department
    100 N. O'Plaine Road
    Gurnee, IL 60031
    Phone: (847) 599-7000

    Hours: Parking Tickets and Ordinance Violations may be paid 24 hours a day, either at the Records window or the Communications window.
  2. Pay Your Parking Ticket or Ordinance Violation Via the Internet Using a Credit Card

    3. Pay Your Parking Ticket/Ordinance Violation Via the Internet Using a Credit Card

    By clicking the button below, you may pay your Parking Ticket or Ordinance Violation online using a credit card on a secure Internet site. A convenience fee will be charged. Complete directions on using this payment method are listed below.

    NOTE: Only American Express, MasterCard, and Discover cards will be accepted on the E-Pay System. VISA will not be accepted as they will not allow a sliding convenience fee schedule.
    PAY ONLINE

    Directions for using E-Pay Credit Card Payment System:


    1. Click here for the link to E-pay. The first web page you access will be a greeting from Mayor Kovarik. Scroll down near the bottom and click on Parking Ticket/Ordinance Violation.
    2. On the next page, enter your Parking Ticket or Ordinance Violation number and the amount you are paying, along with your name, address, phone and credit card information. Your Parking Ticket/Ordinance Violation number is located in the box found in the upper right-hand corner of the bill. Click "Submit Payment."
    3. A confirmation will be displayed showing amount paid, convenience fee applied, and the total amount to be charged to your credit card.
    4. If everything is correct, click "Submit." Your payment will not be processed until you click on submit to verify the charges. If the information is not correct and you want to make changes, you can cancel the transaction or go back and correct information.

    On the next business day, the Village will receive notification of your payment and will post the payment to your account.

    A convenience fee will be charged to all users of the Internet E-Pay Program. For example, a $100.00 fine would be assessed a $2.75 convenience fee. When using this payment option, you will always be told the amount of the convenience fee to be assessed. At that point you are able to complete the transaction, cancel the transaction, or change any of the information you have entered. You are not required to register to use this service. This service can be used every time you receive a Parking Ticket or Ordinance Violation or only on an as needed basis.

  3. Municipal Code and Ordinance Violations: Administrative Hearings Process

    4. Municipal Code and Ordinance Violations: Administrative Hearings Process

    Administrative Hearings for ordinance violations (including parking citations) are held on the first and second Tuesday of each month from 1:00 p.m. to 4:00 p.m. They are held in the Gurnee Police Department’s Community Room, 100 N. O’Plaine Road, Gurnee, IL  60031. For hearing information specific to photo enforcement citations please click here. 

    Per Illinois statute, all administrative hearing proceedings are audio recorded.

    To Request an In-person Hearing:

    You may schedule a hearing by mailing the Administrative Hearing Request Form  to the Gurnee Police Department, 100 N. O’Plaine Rd., Gurnee, IL 60031 or call the police records department at 847-599-7070 during normal business hours and request a hearing (excluding photo enforcement citations).

    Hearing requests must be received within 21 days from the date of the violation notice. The Gurnee Police Department will notify you of the date, time, and location to appear. A person may be granted only one (1) additional hearing date consecutive to the original hearing date upon presenting a valid request for such continuance to the municipality.

    The Hearing Officer will advise a person of the outcome of the hearing. The Hearing Officer’s decision will be the following:

              a. “Found Liable”

              b. “Found Not Liable”

              c. “Failure to Appear (FTA) – Found Liable”

    To Request a Non-appear Hearing:

    You may contest through non-appearance (meaning you do not have to come to the hearing) by:

    Filling out an Administrative Hearing Request in its entirety and sending to the Gurnee Police Department, 100 N. O’Plaine Rd., Gurnee, IL 60031. Non-appear hearings cannot be scheduled over the phone. They must be requested in writing.

    The request must be received within 21 days from the date of the violation notice.

    The request does need to be notarized.

    The Hearing Officer will notify the non-appearance violator of the outcome of the hearing. Again, the Hearing Officer will determine:

    a. “Found Liable”

    b. “Found Not Liable”

    c. “Failure to Appear (FTA) – Found Liable”

    If your case has been heard and do not agree with the Hearing Officers decision, if you failed to appear, or if you did not schedule a hearing by the deadline, please fill out and return a Petition to Set Aside form. We will review the Petition and respond via U.S Mail.

    More information about Village ordinances can be found in the Municipal Code.  

    If you have any questions please feel free to call 847-599-7070 during normal business hours.