Employment with the Village of Gurnee

 

The Village of Gurnee is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding employment. The Village encourages qualified candidates who share our commitment to diversity and non-discrimination to apply for available positions.

Full-time employees that are not part of the Police or Fire pensions become members of the Illinois Municipal Retirement Fund (IMRF), a link to their website is posted here. 

Applicants for employment can view the FMLA poster here.

Applications are accepted only in response to posted vacancies. If there is a position you would like to apply for, please review the job advertisement and follow the application instructions. Unless otherwise indicated, the qualifications listed are guidelines. Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform in the job position, may be considered at the Village's discretion when appropriate. Please note during high volume recruitments, Village staff may contact only candidates under consideration for a position. Questions? Email the Human Resources Department.

Current Openings

911 Communications Operator

Summary:

Application Deadline: 3:00 p.m. Thursday April 25, 2019

Requirements:

We are looking for candidates with the following key qualities:  ability to quickly learn the operation of equipment and system procedures; ability to make rapid and precise judgments in a real-time work situations; remain calm under conditions that are stressful; coordinate many different processes at once and coordinate actions in relation to the actions taken by others; adjust rapidly to changes in the tempo of work activity; use sound judgment and act decisively in emergency situations; ability to communicate effectively (rapidly, clearly, and distinctly) orally and in writing; and interpersonal skills and characteristics that reflect a service orientation and desire to treat the public with tact, courtesy, and respect. 

In addition to these key qualities, other requirements and desirable qualifications include:

  • US citizen / legal work authorization
  • HS Diploma / GED
  • Ability to accurately type at least 30 wpm
  • 18+ months experience of 911 dispatching experience in police and fire/EMS preferred but not required
  • Current or previous LEADS full access certification [or equivalent state system]
  • The successful candidate must have the ability to obtain and maintain LEADS full access and EMD certification prior to concluding the Communications Operator training program as a condition of continued employment.
  • Other desirable or strongly preferred qualifications include Emergency Medical Dispatch (EMD) certification and/or bi-lingual skills.

Pay Range:

As of May 1, 2018, starting rate of pay is $27.06 / hour; rate is subject to adjustment May 1, 2019 based on terms of the collective bargaining agreement.  Experienced candidates may be eligible for an accelerated wage rate based on experience.  Full time position.

Information Packet and Application is available for download below; open until filled; first review of applications after April 25, 2019.


The Communications Division of the Gurnee Police Department provides 24 hour consolidated emergency and non-emergency radio and telephone communications support for multiple agencies / communities.  The Communications Division also assists with dispatching and communication needs for other Village entities.  The Gurnee Communications Division responds to over 145,000 emergency and non-emergency telephone calls per year and dispatches over 100,000 police calls and 14,000 Fire/EMS calls annually.

Candidates are encouraged to participate in a ride-along with Police Officers and/or participate in an observation / sit-in in the Communications Center.  To schedule a ride-along or observation, please contact the Police Department at 847-599-7000.

Minimum Qualifications:

 

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